Zogner 12-Month Limited Warranty
Last updated: November 8, 2026
Smart Choice Trading LLC warrants your Zogner facial cleansing brush against defects in materials and workmanship under normal use for 12 months from the date you register it.
1. Register within 30 days
Bought on zogner.com? Your warranty is registered automatically when you pay, and the confirmation email shows your coverage dates. Nothing else to do.
Bought on Amazon? To activate this limited warranty, register your product within 30 days of purchase. Your 12 months of coverage start on the day you register. Registration takes about a minute and needs only your name, email, where you bought it (Amazon or zogner.com), and your order number. Keep your order confirmation as proof of purchase.
Within the first 30 days, you can also simply return the product under our Return Policy (purchases on zogner.com) or the marketplace's return policy (for example, Amazon).
2. What's covered
- The brush stops working or doesn't work as described under normal use.
- The product arrived damaged in shipping (report within 7 days of delivery).
- The product is materially different from its description.
3. What we'll do
If your product is covered, we'll replace it with the same or an equivalent model at no charge, including shipping. If a replacement isn't available, we'll refund the purchase price.
One replacement per order. Each order is eligible for one warranty replacement. The replacement unit is not eligible for another warranty replacement.
4. What's not covered
- Normal wear, such as cosmetic scratches or gradual battery capacity loss.
- Damage from accidents, drops, misuse, or not following the instructions, including submerging the brush in water. The brush is rated IPX6 for use under running water, not for full immersion.
- Damage from using a charger or cable that isn't suitable for USB-C devices.
- Products that have been opened, modified, or repaired by anyone other than us.
- Products bought from unauthorized sellers, bought used, or bought for resale.
- Lost or stolen products.
5. How to make a claim
Send us a request through our contact form and choose the topic “Warranty”. Include your order number and a short description of the problem. We reply within 2 business days and may ask for photos or a video, or ask you to send the product back; we cover that shipping for valid claims. Warranty claims are handled only through the contact form.
6. Your rights
This warranty is offered by Smart Choice Trading LLC to the original purchaser in the United States and can't be transferred. It gives you specific legal rights, and you may also have other rights that vary from state to state. Any implied warranties are limited to the 12-month warranty period where state law allows; some states don't allow limits on how long an implied warranty lasts, so this limit may not apply to you.
7. Contact
Smart Choice Trading LLC, 16485 Collins Ave, 1534, Sunny Isles Beach, FL 33160, USA
Warranty claims: contact form